Refund policy

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If the product is damaged or broken, an opening video is a must.

In case of damage & defective products, an exchange or store credit will be provided.

Note: No returns on customized orders.

Kindly send a video or 2-3 photos of product which you received for confirmation on infinitybox.india@gmail.com

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at infinitybox.india@gmail.com